Italian coffee for the HoReCa channel. Roasted in Milan since 1948

Caffè Ottolina is a fourth-generation family roastery supplying distributors, importers and foodservice operators in over fifteen countries.

Download our brouchure and arrange a call with our export team

The Ottolina partnership

Direct relationship, no intermediaries

Partners deal directly with our family for pricing, samples techincal documentation and commercial terms. Account continuity is maintained through long-standing relationships across the management team.

Certified, OBJECTIVE quality

Rainforest Alliance Certified since 2007 - among the first Italian roasters to qualify. ISO 9001 certified since 1998 and ISO 22000 (food safety) since 2009. HACCP records, techincal data sheets, microbiological reports and MSDS available under NDA for procurement qualification.

SLOW DRUM ROASTED, MADE TO ORDER

All coffee is processed to order from our 3,500m2 production facility in Milan. Sow drum roasting with batch-level quality control. Annual output exceeds one million kilograms across nine professional blends.

Flexible Commercial Structure

First orders from a single pallet. Annual volume plans agreed once sell-through is established. Private label and co-branded packaging available in various formats; from 1kg, 500g and 250g bags to capsules and ESE pods.

The voices of those who have been working with Ottolina for years.

For nearly three decades, Caffè Ottolina has been part of my life. To me, it feels like family. I serve it every day to my customers, who in turn appreciate its rich and unmistakable flavor. It's a coffee that inspires trust, wins people over with time, and never disappoints. And that's exactly why I drink it at home too. Because the truly good things never need to be changed.

For years we have chosen Ottolina because it offers high-quality coffee, with a taste and consistency that customers recognize immediately. In addition to the product, we highly appreciate their reliability and the human relationship built over time

Keep it as a family run operation. Keep the operation in Milan. Not a single day goes by , where we received a compliment on the espresso coffee we roast under license to Caffe Ottolina. For this we thank-you!

Everything you need to know to choose Ottolina for your business

A reliable partner with a high-quality, scalable offer tailored to the HoReCa channel

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Request a meeting

Select a time directly from the calendar. We will discuss your market, product range of interest, and any commercial terms of a first order.

Frequently Asked Questions

What are the MOQs and how does the first order work?

First orders for international partners start from a single pallet, allowing initial market validation. Annual volume plans are agreed once sell-through is established.

How long does it take to receive the first shipment?

Shipments typically run 4-6 weeks depending on formats requested, in addition to market-specific certifications that may be required. Private-label orders require an additional 2-3 weeks for packaging development.

Do you hold international certifications?

Full HACCP compliance, ISO 9001 and ISO 22000 certified quality management system, Rainforest Alliance Certified blends. Technical documentation available on request under NDA for procurement teams requiring it during qualification.

Do you offer territorial exclusivity from the first contract?

Yes, we consider exclusivity from the first contract, with mutually agreed performance clauses on minimum annual volumes and frequency.

Do you offer staff training?

Training is included upon request. Options include in-person sessions at our roastery (1-2 days), live online sessions for distributed teams, and on-site training at partner facilities for new venue launches. Available in English.

How do you handle export documentation and customs?

All export documentation is prepared internally: certificates of origin, export invoices, packing lists, technical data sheets, microbiological reports, MSDS, HACCP. For non-EU markets, we also support consular documentation and label adaptation to local regulatory requirements.